We have a responsibility to manage our social media accounts appropriately in line with the regulatory environment in which we operate. We observe the posting guidelines and terms of use of all the social media platforms on which Eiger has accounts and ask that you observe them too, in addition to the following terms. Should you reply to or mention Eiger, please:

  • Be respectful. Do not use foul language, include explicit material or disparage others in your comments or posts.
  • Stay on topic. Ensure your message relates to Eiger or the communities it serves.
  • Protect your privacy. Do not share confidential or identifying information on Eiger’s public pages.

Eiger reserves all rights relating to our social media accounts and may in its sole discretion add, remove, or modify any content or material posted on the account, discontinue the account, accept or reject those who may wish to follow the account, and respond to any questions or comments addressed to the account.

Medicines and Medical Treatment
As a biopharmaceutical company, we are unable to comment on or advise individual patients about their medical condition and treatment. It is very important that patients are advised by a health professional who knows their medical and treatment history.

Product Information
Eiger does not view social media platforms as forums for product inquiries. For product information, including prescribing and safety information, please refer to www.eigerbio.com or www.zokinvy.com.

Suspected Adverse Events
Patient safety is of utmost importance to Eiger and we take all information related to our medicines seriously. We have a legal and ethical duty to follow up on any reports of adverse events associated with our medicines, which in turn assists us with the monitoring of their safety profiles.

Healthcare professionals and patients in the U.S. may report an adverse event or product complaint by calling 1-800-FDA-1088 or 1-833-267-0545. You may also report any adverse event directly to your healthcare provider.

Healthcare professionals may request specific product information by calling 1-833-267-0545.